Privacy Policy

Who is responsible for your data

It is the policy of Shine Rugs to honor the privacy of any information with which you have provided us. We only collect the information that we need to process orders.

We will never sell or share this information with any other parties.

We will only use your information to properly bill you and fulfill your orders. Should we encounter problems with your order we will contact you. In order to fulfill your order we must share your information with our authorized merchant bank for processing.

Shine Rugs’ privacy policy only applies to the information contained within our website.

What information do we collect?

We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.

When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include shinerugs.com. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Legal basis and how long we keep your information

We process your personal information on the basis of the performance of our sales contract with you (to process and fulfill your order) and, where applicable, your consent (for example, for marketing communications) or our legitimate interest (for example, fraud prevention and site security). We retain your information for as long as necessary to fulfill your order and comply with our legal, tax and accounting obligations.

International data transfers

Some of the service providers we use to operate our website and process orders (such as our hosting provider and payment processor) may be located outside the European Economic Area. When this is the case, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.

Cookies

Our website may use cookies to operate correctly and to understand how visitors use our site. You can control or disable cookies at any time through your browser settings.

Your rights

If you are located in the European Union, you have the right to access, rectify, delete, restrict, or object to the processing of your personal data, and the right to data portability. To exercise these rights, contact us at sales@shinerugs.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (aepd.es) if you believe your rights have been violated.

Children’s privacy

Our website is not directed at children, and we do not knowingly collect personal information from minors.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified in September 2026.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.